Crono presents: AI Custom Fields – How to use them

Crono AI Fields: segmentation and personalisation redefined.

Early this year, the entire team has worked hard to bring in platform one of them most requested features

Combing the power of data with AI to get the most personalised experience in leads segmentation and outreach personalisation.

You asked and we delivered.

As a Crono user, you now have the ability to create intelligent, dynamic fields powered by AI, allowing for smarter leads segmentation and more personalised templates than ever before.

What Are "Custom AI Fields"?

The new Custom AI Fields feature allows managers to create up to five dynamic, AI-driven fields within Crono.

These fields are designed to automatically populate with relevant information based on custom prompts you create.

Whether you’re working with contact or company data, Custom AI Fields combine your existing data with AI to generate relevant content that suits your specific needs.

Instead of relying solely on static data or manually entering additional information, Custom AI Fields make it easier to segment your customers and streamline communication.

This new feature enhances your ability to personalize outreach, making it possible to engage leads with highly relevant and timely messaging. 

How to Create and Use Custom AI Fields

Using Custom AI Fields in Crono is simple, and the possibilities are endless. Here’s how it works:

  • 1. Navigate to Your Contacts List
    Once you’re logged into Crono, head over to your contacts or companies list. You’ll notice a “+” button that allows you or your manager to create up to five custom fields for both contacts and companies.
  •  2. Create Custom AI Prompts
    Crono offers a library of pre-made AI prompts to help you get started. These prompts cover various use cases, such as identifying whether a lead is B2B or B2C, determining pain points, or crafting a value proposition. You can either select a pre-made prompt or customize your own to meet your specific business needs.
  • 3. Customize the Prompt and Save
    If you want more control over the information being generated, Crono allows you to adjust the prompts to be as specific as necessary. After finalizing your prompt, you can save it, and Crono will automatically create the dynamic fields based on your specifications.

  • 4. Apply and Enrich Your Data
    Whether you’re adding new contacts or working with existing ones, you can easily enrich your customer data using these new AI fields. You can apply them individually or in bulk to update your entire list of contacts or companies.

Check out this video, in which Marco, CEO and Co-Founder of Crono, shows how the feature works in detail.

How can you use Custom AI Fields?

Custom AI Fields provide you with a wealth of possibilities to better understand and engage your customers. Here’s how you can make the most out of these new fields:

  • Segment Your Contacts Smarter
    The AI-generated fields allow for more advanced segmentation, as you can now filter your contacts based on specific variables, such as their pain points, value propositions, or B2B/B2C classification. This enables you to create highly targeted sequences and templates, improving your outreach efficiency.
  • Streamline Qualification
    AI-driven insights make it easier to qualify leads. You can quickly determine which leads are the most promising and which ones need more nurturing, ensuring a more efficient sales process.
  • Personalised Templates
    One of the most powerful uses of Custom AI Fields is their ability to be integrated directly into your templates. Whether you’re crafting email templates, creating icebreakers, or writing messages for outreach, you can now insert these AI-generated variables to create dynamic and personalised content.

For example, if you have a field that captures a customer’s pain point, you can use that field to auto-generate personalized email copy addressing their specific challenge. This can dramatically improve your engagement rates and ensure that your messaging resonates with each lead.

Custom AI Fields

This powerful features will help your team stand out but mostly, is a pragmatic and scalable way to work smarter with data.

If you haven’t yet explored Custom AI Fields, now’s the time to dive in and see how they can enhance your sales process.

Got questions or need assistance? Crono’s team is always ready to help—don’t hesitate to reach out!

Start using Custom AI Fields today and take your customer engagement to the next level with Crono

Create your first Custom AI Field on Crono

⚡️Bolt - The B2B Sales newsletter by Crono

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